Service Mgmt Sr. Analyst

Canberraonsitesenior

Posted today · via Workday

About this role

What success looks like in this role: This role supports Service Management delivery for an account across ITIL-aligned practices, with responsibility for governance, reporting, stakeholder engagement and continuous improvement. The role also requires demonstrated IT Asset Management, Configuration Management or CMDB experience to ensure accurate asset, configuration and service data supports effective operational outcomes. Responsibilities Asset and Configuration Management Maintain service and configuration relationships within the CMDB to support asset management, incident resolution, problem management, change assessment, service mapping and operational decision-making. Support ServiceNow data quality to enable reliable reporting and operational visibility.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: express, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Canberra. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

expressteams

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