Service Request Coordinator
Canberraonsitemid
Posted today · via Workday
About this role
What success looks like in this role: We are seeking an experienced Service Request Coordinator to lead and continually improve the organization's Service Request Management practice. This role is primarily focused on ensuring service requests are delivered efficiently, consistently, and in accordance with agreed service levels, while driving automation, process optimization, and customer experience improvements. The Service Request Coordinator will be responsible for the governance, performance, and continual improvement of the Service Request Management process, working closely with business stakeholders, support teams, and technical resources.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: express, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Canberra. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
expressteams