Customer Liaison Officeer

Water_Port Solentonsite

Posted today · via Workday

About this role

esponsible to: Senior Operations Manager / Customer Delivery Manager Responsible for: Customer Communications & Notifications, Liaison with External Stakeholders & Agencies, Engagement Plans, Reporting Requirements, Contract Performance & GSS, Client Initiatives, Management of Outsourced Services Working Contacts: Operational Delivery Team, Client Customer Team, Morrison & Client PR Teams, External Stakeholders & Agencies Main Purpose of Job: To plan and implement a co-ordinated programme of communications to customers and strategic stakeholders in order to support the efficient delivery of projects other the Framework for Mains Renewals programmes of work from Southern Water (SW), in line with SW’s & UI Customer Excellence Guidelines.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Water_Port Solent. We weight your proximity and willingness to relocate.

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Skills in this role

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