Associate Partner, Solution Center

Los Angeleshybridjunior$62K – $69K

Posted today · via Workday

About this role

The USC HR Solution Center is a fast-paced environment where HR inquiries are received via inbound phone calls and email inquiries. The Associate Partner, Solution Center will be responsible for serving as the first point of contact for employees, retirees and candidates reaching out to the HR Solution Center. This role will support a variety of HR related inquiries by providing resources and solutions, completing transactions, and escalating to appropriate Tier 2, as necessary. This role will leverage a case management solution to document issues, resolutions and manage case information. They will ensure clean and accurate employee data is entered, and personnel files are maintained.…

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

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