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Univofky

Field Service Analyst

Medical Arts Buildingremotemid

Posted today · via Workday

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About this role

Beyond Blue Job Posting Title: Field Service Analyst Requisition Number: R-000003863 Department Name: Field & End User Services Work Location: Medical Arts Building Grade Level: 8 Type of Position: Regular Position Time Status: Full time Equivalency Link https://hr.uky.edu/employment/working-uk/equivalencies Shift: Day (United States of America) Job Description: Job Summary Responsible for delivering Tier 1 and 2 end-user technical support and ensuring quality customer service across the organization. Installs, configures, monitors, and maintains end-user devices, peripherals, and related hardware and software. Collaborates with multidisciplinary teams, serves as a liaison between users, IT staff, and vendors, and escalates issues as needed.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

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