Patient Engagement Representative

Remote-KYremotemid

Posted yesterday · via Workday

About this role

Beyond Blue Job Posting Title: Patient Engagement Representative Requisition Number: R-000003544 Department Name: Relations Work Location: Remote-KY Grade Level: 3 Type of Position: Regular Position Time Status: Full time Equivalency Link https://hr.uky.edu/employment/working-uk/equivalencies Shift: Day (United States of America) Job Description: Job Summary Responsible for delivering frontline support in the enterprise contact center to ensure efficient and patient-centered service. Aids with scheduling and general inquiries while maintaining accuracy and professionalism. Ensures compliance with organizational policies, payer requirements, and regulatory standards. Coordinates with clinical teams, billing staff, and supervisors to resolve issues and support smooth patient access to care.…

Read the full description on Univofky's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, hipaa

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamshipaa

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