CX Activation Lead
Planoonsitesenior
Posted 4mo ago · via Workday
About this role
Job Description: CX Activation Lead On-site | Plano, TX About Upbound Group Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved customers. Our operating units, Acima, Brigit, and Rent-A-Center, serve customers across digital and store-based experiences. Job Overview The CX Activation Lead will help shape the future of the Rent-A-Center store experience and advance Upbound's ambition to make customer-centricity a driver of growth. Our Customer Experience organization exists to elevate customer needs into business priorities and help the organization make better decisions because of what we understand about customers. This role turns that mission into action.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Plano. We weight your proximity and willingness to relocate.
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Free · no card · written explanation included
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