Customer Sevice Executive
Kuala Lumpuronsite
Posted 1w ago · via Teamtailor
About this role
JOB RESPONSIBILITIES: We are looking for a patient, responsible, and detail-oriented Customer Service Executive to join our team. You will mainly handle customers through online channels, respond to inquiries, resolve after-sales issues, and ensure a high-quality customer experience. Respond promptly to customer inquiries and questions through online apps/platforms and in-app messaging. Handle pre-sales inquiries, after-sales services, customer complaints, returns, and exchanges professionally. Assist with other customer service-related tasks assigned by the supervisor.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Kuala Lumpur. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included