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Uptalent.ioVirtual Assistants

AI Automation & Voice Agent Specialist

Peruremotemid

Posted 3mo ago · via Workable

About this role

We are looking for an AI Automation & Voice Agent Specialist to help implement AI-driven customer communication and reservation systems for a fast-growing U.S.-based company. This role will primarily focus on developing and training AI-powered phone and customer interaction systems using existing company data, including recorded calls, text conversations, FAQs, and operational workflows. The ideal candidate will have experience working with conversational AI, automation platforms, and customer service technologies capable of improving response times, reservation handling, and operational efficiency. In addition to the AI automation responsibilities, this person will also support broader marketing initiatives and assist with web and digital-related tasks as needed.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: openai

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

openai

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