U
UscIT Support Analyst (ITS)
Los AngelesRemote (US)mid$69K – $81K
Posted yesterday · via Workday
About this role
The University of Southern California’s Information Technology Services is seeking a talented IT Support Analyst with an exceptional commitment to service excellence. In this role, you will provide technology support to customers across the university’s campuses, help resolve technical issues, improve the customer experience, and contribute to effective technology and service solutions. This is an on-site full-time position supporting ITS customers and teams across the university. Job Accountabilities The IT Support Analyst: Communicates effectively with customers, applying problem-solving and decision-making techniques to identify and resolve customer issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
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