Director of Customer Success
remotedirector
via Ashby
About this role
ABOUT VALENCY
Valency Systems is a small, dynamic team of engineers, scientists, and researchers building the global hub for the agentic research era.
We're based in Berkeley, California, and we're building something that matters. If you care about open science, advancing research at the speed of thought, and using AI to accelerate discovery, we'd love to talk.
Our team is hybrid. We come together in person at least 3 days a week, with the option for 2 days of remote work.
ABOUT THE ROLE
Valency is a PLG company. Researchers land on our platform through a free academic tier — no sales call, no gatekeeping. What happens after that first signup decides everything: whether they activate, whether they stick around, whether they become the reason a lab champions an enterprise Bond deal.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included