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ValuestreambusinesssolutionspvtltdCustomer Service

Quality Analyst

Bengaluruonsitemid

Posted 18mo ago · via Smartrecruiters

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About this role

About Valuestream Business Solutions (VBS) is a revolution in the arena of Business/ Knowledge Process Outsourcing. This is a team of seasoned professionals who understand the need of time and combines the most talented workforce along with technology to provide ultimate customer experience. Dear Candidates, We have an Openings for Quality Analyst, interested candidates can contact us on the below mentioned number INTERVIEW DATE: - 10 Jan 2025 to 13 Jan 2025 INTERVIEW TIME: - 10am to 1pm Contact Person: - Sridevi (9945764799) Role & Responsibilities: - Conducts quality review of telephonic/chat conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved.…

Read the full description on Valuestreambusinesssolutionspvtltd's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bengaluru. We weight your proximity and willingness to relocate.

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