V
VBPL1 IT Support
Cebu Cityonsite
Posted 3w ago · via Workable
About this role
Overview of the Role The Level 1 IT Support serves as the first point of contact for users seeking technical assistance with software applications, hardware, and IT-related issues. This role involves troubleshooting, diagnosing problems, and providing solutions to ensure a seamless user experience. The role will possess strong communication skills, a customer-centric approach, and a basic understanding of IT concepts. Main duties include: Installing and configuring hardware, software, systems, networks, printers, and scanners. Diagnosing and troubleshooting hardware, software, and network issues. Monitoring and maintaining computer systems and networks. Setting up accounts for new users. Repairing and replacing equipment as needed. Testing new technology.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cebu City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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