Customer Success Engineer
remotemid$150K – $175K
via Ashby
About this role
As a Customer Success Engineer at vCluster, you aren't just managing accounts — you are the primary architect of customer outcomes after the deal closes. Sitting at the intersection of technical depth and customer strategy, you ensure our customers — from hyper-growth AI Clouds to Global Fortune 500 enterprises — realize the full value of their investment and keep expanding it.
You are not a reactive support resource. You are a proactive partner who drives adoption, identifies expansion opportunities, and spots churn before it becomes visible. You build deep relationships with Platform Engineering leaders, DevOps teams, and executive buyers alike — and you can talk credibly with all of them.
Your Role and Impact:…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: kubernetes, openai, github, gitlab, teams…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
kubernetesopenaigithubgitlabteamssalesforcestripe