Customer Support Specialist
United Statesremotemid
Posted 3mo ago · via Workable
About this role
Customer Support Specialist Location: US Remote Who we are Medicine moves too slow. At Velsera, we are changing that. Velsera was formed in 2023 through the shared vision of Seven Bridges and Pierian, with a mission to accelerate the discovery, development, and delivery of life-changing insights. We provide software and professional services across drug discovery, diagnostics, and clinical genomics. With our headquarters in Boston, MA, we are growing and expanding our teams located in different countries! As a Customer Support Specialist you will report to the Customer Support Manager/Director of Customer Support and your tasks will consist of providing specialized support and resolving complex issues for customers using the Velsera products and services.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: swift, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
swiftteams