Customer Service Representative - 12 months contract

Jakartaonsitemid

Posted yesterday · via Workday

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About this role

Customer Service Representative Location: Indonesia - Jakarta KEY RESPONSIBILITIES Main task is to do the Order booking in Oracle. Knowledge of commercial terms of a purchase order. Working on Discount Approval process and taking approval as per DOA. Working with finance for finance validations & Supply chain for allocating ship sets. Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of Supply chain team. Sending PI to customers and follow-up for Payments and get it applied with the help of finance. Work on Return/RMA’s & customer complaint and follow-up with respective stakeholders for resolving customer issues.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, salesforce

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Jakarta. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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