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VerramobilityCS Contact Center

Customer Care Specialist II

Arizona_Remoteremotemid

via Greenhouse

About this role

You’re a great fit for this role if you are a motivated team player with a positive attitude, are tenacious and able to think critically through solutions, you have an empathetic nature, and believe that 80% of success is showing up. If you enjoy working in a fast-paced environment, pushing yourself to always improve and serving customers come join our exciting team! Essential Responsibilities What you'll do: As a Customer Care Specialist II you will provide customer service to rental car customers by addressing inquiries pertaining to tolls and/or violations.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

Score yourself on this role.
Free · no card · written explanation included
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