Operations Intern

Job Description: Build practical experience in B2B SaaS while learning about tax, compliance, and certificate processes at Vertex, Inc., a global indirect tax and compliance technology company. You’ll communicate with customers primarily by email, gather and clarify information, follow established procedures, and use Microsoft Office and specialized software to complete accurate, detail-oriented work. This team supports customers across all U.S. time zones. Work schedules will fall within the team’s operating hours of 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday. Required Qualifications Strong, professional written communication skills, including the ability to ask clear follow-up questions. Excellent attention to detail and ability to follow standard operating procedures.…