MyVU Technical Support Specialist Opportunities

Columbiaonsitemid

Posted 1w ago · via Workday

About this role

Whether you come from a background in customer service, technical support, help desk work, or a related field, you can be successful in this role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here! About The Role: As a Technical Support Specialist, you’ll be the go-to expert for our borrower portal and a trusted resource for both borrowers and internal loan teams. You’ll help Veterans navigate important tools during their homebuying journey, from enrolling in the portal to uploading and signing documents. Patience, empathy, and clear communication are key, especially when supporting borrowers who may be new to online systems.…

Read the full description on VUHL's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Columbia. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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