Customer Care Agent - Quotes & Product Specialist

Darmstadthybridmid

Posted today · via Workday

About this role

Job Description Role Description: The Quotes & Product Specialist is the primary point of contact for customers. This role ensures a high-quality customer experience through accurate information sharing, efficient handling of requests, and proactive support. This is a 2-years fixed-term contract with the possibility of a permanent position based on business needs Job Responsibilities and Duties: Act as the first point of contact for customers and coordinate professional and proper responses to all product and order-related inquiries. Responsible for developing and improving the focus of customer relationship management with both internal and external customers. Process quotation requests and follow up on quotation related enquiries.…

Read the full description on Victaulic's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Darmstadt. We weight your proximity and willingness to relocate.

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Skills in this role

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