Customer Care Agent - Quotes & Product Specialist
Darmstadthybridmid
Posted today · via Workday
About this role
Job Description Role Description: The Quotes & Product Specialist is the primary point of contact for customers. This role ensures a high-quality customer experience through accurate information sharing, efficient handling of requests, and proactive support. This is a 2-years fixed-term contract with the possibility of a permanent position based on business needs Job Responsibilities and Duties: Act as the first point of contact for customers and coordinate professional and proper responses to all product and order-related inquiries. Responsible for developing and improving the focus of customer relationship management with both internal and external customers. Process quotation requests and follow up on quotation related enquiries.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Darmstadt. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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