Reserv Sales Agent
Viejas Casinoonsite
Posted yesterday · via Workday
About this role
Job Summary Answers all incoming calls (within three rings) from guests, casino, Sales Team, and the internet while ensuring guest satisfaction. Enters and confirms bookings into the reservation system according to company’s standards. Job Description • Answers incoming telephone calls within three rings, responds to guest questions and describes rooms, amenities, and rates. • Accurately enters room bookings into central reservation systems. • Maintains an inventory of vacancies, reservations, and room assignments. • Offers the guest alternative dates, waitlists the guests, and calls back if there are cancelled rooms. • Acts as concierge by supplying guests with directions and information regarding property amenities, services, hour of operations and local areas of interest.…
Read the full description on Viejas Casino & Resort's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Viejas Casino. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included