Customer Care Specialist
Prahahybridmid
Posted 2 days ago · via Recruitee
About this role
At Vilgain, we create premium food, supplements, and lifestyle products with absolutely clean ingredients that help people live better lives. As we continue growing in the UK, we want every customer interaction to be genuinely helpful.T hat’s why we’re looking for a Customer Care Specialist for the UK market, based in Prague . You will be responsible for supporting UK customers across our main channels and making sure every issue is handled clearly, quickly, and with care. What will be your mission? Provide high-quality customer support for UK customers across email, chat, and phone. Handle day-to-day customer topics such as order questions, delivery issues, returns, refunds, complaints, payment questions, and basic product inquiries.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Praha. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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