IT Service Operations Analyst
Philippinesremotemid
Posted 3w ago · via Workable
About this role
Our client is an established global creative studio in the entertainment industry, specialising in producing high-profile animation and family entertainment. Operating in a fast-paced and collaborative environment, they create content for international audiences across multiple platforms. They are now seeking to hire an IT Service Operations Analyst to aid in the development and construction of foundational ITIL frameworks within Jira Service Management. This hands-on role is responsible for translating the IT leadership team's strategic vision into a fully functional CMDB structure, alongside configured Change and Incident management workflows.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, jira, confluence, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonjiraconfluenceteams