Contact Center Manager
Johannesburgonsitemanager
Posted 6mo ago · via Workable
About this role
Our client is looking for a Team Leader to guide their sales support team and optimise HubSpot CRM to ensure every lead is handled with consistency, speed, and care. This includes assessing whether they can support through funding, enable alternative value such as affiliate partnerships, or direct clients to platforms like Tender Central to unlock new opportunities. In this role, you will coach and support your team, streamline onboarding processes, track customer interactions, and maintain high quality data in HubSpot. You will ensure no lead is lost, no client is left waiting, and that every engagement reflects the company's standard.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, hubspot
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Johannesburg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamshubspot
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