V
VivantSupport

Network VoIP Support Engineer (Remote - LATAM)

Mexicoremotemid$18K – $30K

Posted 8mo ago · via Workable

About this role

Vivant is on a mission to eliminate business downtime. We guarantee 100% uptime for SMBs, and we’re looking for a Level 1-2 Support Engineers to help us deliver on that promise. Essential Criteria Not Desktop Support: If your background is primarily hardware repair or general IT helpdesk, please do not apply. VoIP Expert: You must have hands-on experience with SIP trunks, PBX systems, and network routing. English Only: Supporting U.S. customers; English fluency is required. Resumes must be in English.…

Read the full description on Vivant's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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