Vivo Support Specialist

Londononsitemid

Posted 4 days ago · via Teamtailor

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About this role

We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So, we’re on a mission to change it. As part of our evolution from Customer Services to Vivo Support, we’re redefining how we support our global community. The Vivo Support Specialist plays a key role in bridging human and AI-driven service experiences - taking ownership of escalations, supporting platform performance, and contributing to cross-functional initiatives that shape how customers experience Vivobarefoot at every touchpoint. This role is not a traditional contact centre position - it’s about solving problems, supporting platform evolution, and driving proactive communication in partnership with teams across product, logistics, ecommerce, and social.…

Read the full description on Vivobarefoot's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

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teams

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