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VixxoSBUX

Team Lead

Chicagoonsitesenior

via Greenhouse

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About this role

Vixxo is seeking a full-time Customer Service Team Lead to be based in Oakbrook Terrace, IL or Dallas, TX. THE ROLE The Team Lead is to be the primary liaison between a customer’s headquarters and Vixxo to ensure decisions regarding the account demonstrate we have a thorough understanding of their organization and are aligned with shared goals and objectives resulting in exceptional service, customer retention and satisfaction. WHO WILL LOVE THIS JOB A collaborative teammate: you enjoy working with others and utilizing strong partnerships (internal and external) to achieve the best outcome A driver: you enjoy taking responsibility for assuring company policies and procedures are correctly followed and find satisfaction in quickly mastering the guidelines of the role…

Read the full description on Vixxo's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Chicago. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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