Product Support Engineer
remotemid$140K – $160K
via Ashby
About this role
Product Support Engineer
Who We Are:
At Vizcom, we’re reimagining how physical products are designed by fusing AI with human creativity to help designers move from sketch to reality at lightning speed. We’re looking for a Product Designer who obsesses over visual craft and interaction details, but also thrives on breaking new ground. This role will shape the future of our AI-powered sketching and collaboration tools, building experiences that feel as natural as drawing and as powerful as imagining something into existence. You’ll join a small, fast-moving team that values initiative, experimentation, and an eye for beauty.
The Role:
In the role of Product Support Engineer, you will bridge the gap between our customers, our customer success team, and our engineering organization.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: typescript, swift, sql, datadog, github…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
typescriptswiftsqldatadoggithublinearsketchoidc