V
Voortman Steel MachineryCustomer Service

CNC Support Engineer

Moneeonsitemid

Posted 4mo ago · via Recruitee

About this role

What are you going to do? In this role you will be providing remote and on-site support for Voortman USA, resolving technical issues, maintaining customer records, and delivering regular reports. Accountable for answering high volume of calls from customers or field staff requesting technical support. Prioritizes service delivery by actively listening to customers or field staff issues and provides helpful guidance to work toward a resolution. Responds to and archives incoming emails Investigates machine malfunctions while gathering information to share with the Engineering Department for continuous improvement of customer experience.…

Read the full description on Voortman Steel Machinery's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, salesforce, split

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Monee. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforcesplit

More at Voortman Steel Machinery

See all open jobs at Voortman Steel Machinery