Guest Services Supervisor

Job Summary The Part-Time Guest Experience Supervisor provides leadership and direction to Guest Experience Attendants, ensuring the delivery of world-class hospitality and a safe, welcoming environment for every guest. This role supports event operations by supervising frontline staff, resolving escalated guest concerns, upholding venue policies, and ensuring consistent service excellence across all guest-facing areas. The Supervisor acts as an extension of management during events, directly overseeing the team members responsible for ticket scanning, ushering, wheelchair escorts, premium access control, and overall guest engagement. This position requires strong interpersonal skills, confidence in decision-making, and the ability to lead by example in a fast-paced environment.…