Help Desk Analyst
Harrisburgonsitemid
Posted 106mo ago · via Smartrecruiters
About this role
Description: Help Desk Analyst 1 (HDA1) - 2 to 3 years field experience. ***This requisition requires onsite in-person first round interviews only.*** ***Client would prefer candidates local to the Harrisburg, PA Area.*** Help Desk Analyst 1 (HDA1) - 2 to 3 years field experience. 2 year associates degree or equivalent technical study. The Help Desk Analyst performs the skills listed below. · Provides technical assistance, support, and advice to end users for hardware, software, and systems. · Provides hands-on technical assistance to business and technical users. · Investigates and resolves computer software and hardware problems of users. · Serves as a contact for level 1 support.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Harrisburg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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