V
VTechSolutionCustomer Service

Help Desk Support

Denveronsite

Posted 107mo ago · via Smartrecruiters

About this role

Job Title: Help Desk Support I Location: 601 East 18th Avenue Suite 150 Denver, CO Duration: 9+ Months Complete Description: Description: · Please see updated statement of work in the attachment section: · Provides support to end users on a variety of issues. · Identifies, researches, and resolves technical problems. · Responds to telephone calls, email and personnel requests for technical support. · Documents, tracks and monitors the problem to ensure a timely resolution. · May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. · Has knowledge of commonly-used concepts, practices, and procedures within a particular field.…

Read the full description on VTechSolution's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Denver. We weight your proximity and willingness to relocate.

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