Customer Success Analyst
Brazilonsitemid
via Greenhouse
About this role
About the Role
As a Customer Success Analyst at VTEX CX Platform , you will ensure that clients successfully adopt and extract value from the VTEX CX Platform. You will combine relationship management with hands-on technical knowledge, guiding clients to use the Platform effectively and embedding VTEX CX Platform’s solutions into their daily operations.
What you will do
Drive Product Adoption: Guide clients through configuration, workflows, and integrations to ensure they fully leverage the VTEX CX Platform.
Technical Enablement: Provide technical support and guidance on platform features, best practices, and optimizations to improve client operations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Brazil. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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