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Wakapi

L3 Technical Support Engineer

Capital Departmentonsitemid

Posted 1mo ago · via Teamtailor

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About this role

The Role: We are seeking an L3 Technical Support Engineer to provide Technical-level assistance to our vendors. Will be responsible for several enterprise-level Managed File Transfer (MFT) solutions, which includes the build-out of new workflows, as well as updates and support/repairs of existing critical, time sensitive internal and B-2-B data transfers. Responsibilities: Using client applications and tools, and adapt to client processes. Understanding large scale architecture and communicate with different responsible parties. Researching and identifying solutions to software/hardware issues. Diagnosing and troubleshooting technical issues including. Connecting to POS stores /clearing cache data/ pulling out logs/ uploading logs to SharePoint.…

Read the full description on Wakapi's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: javascript, perl, shell, monday, teams…

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Capital Department. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

javascriptperlshellmondayteamsxml

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