ZO Skin Health - Customer Service Specialist

Minato-kuhybridmid

Posted 2mo ago · via Recruitee

About this role

The Customer Service Specialist is responsible for providing outstanding support to our customers, ensuring high levels of satisfaction and seamless communication. This role involves handling inquiries, managing data, and supporting the team with operational tasks, contributing to the overall efficiency and effectiveness of the customer service function. カスタマーサービススペシャリストは、顧客対応を通じて高い満足度を提供し、スムーズなコミュニケーションを実現する役割を担います。このポジションでは、問い合わせ対応やデータ管理、チームのオペレーションを支える業務を通じて、カスタマーサービス全体の効率性と効果性に貢献します。 1.Customer Support • Respond to customer inquiries via phone, email, and other channels, providing timely and accurate resolutions. • Handle tasks such as providing product information, checking order statuses, and managing returns and complaints.…

Read the full description on WASABIT株式会社's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Minato-ku. We weight your proximity and willingness to relocate.

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Skills in this role

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