IT Customer Support-Journey

Spokaneonsite$74K – $100K

Posted 6 days ago · via Workday

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About this role

Online applications must be received before 11:59pm on: August 30, 2026 If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 483CS-YN_CS_NPS - IT Customer Support - Journey Business Title: IT Customer Support-Journey Employee Type: Classified Position Details: The Opportunity: Under general direction of the Director of Information Technology and Data Strategy, the IT Customer Support – Journey position serves as the College of Medicine’s primary technical resource for customer-facing endpoint technologies and specialized support environments.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: slack, zoom, workday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Spokane. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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