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WatchmakergenomicsScientific Support

Customer Success Specialist

Boulderonsitemid$55K$65K

via Greenhouse

About this role

Position: Customer Success Specialist Position Type: Full-Time Employee Location: Onsite, Boulder, CO (hybrid, in office 4 days a week) Experience: High School Diploma or GED is required; Bachelors in related function preferred. Minimum of 2 years related experience Watchmaker is inviting applications for the full-time position of Customer Success Specialist. This position reports to the Customer Success Manager and will be responsible for processing and tracking customer orders, managing customer account updates, and responding to inquiries in a professional manner. This individual will be accountable for ensuring customer orders and inquiries are resolved quickly and will help manage customer expectations and complaints.…

Read the full description on Watchmakergenomics's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Boulder. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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