Customer Care Rep

PRIMARY FUNCTION: Primarily responsible for customer end- to- end order process, interacting externally and internally to coordinate orders. This is a hybrid role with a focus on customer account management with the sales team to coordinate orders, production, manage inventories and customer projects. This is a heavily cross functional role as the customer advocate ensuring total customer care. RESPONSIBILITIES AND TASKS: Receive and process orders for both Wayne Farms and WFJV (i.e. order entry, order changes, product allocations, Returned Merchandise Authorizations (RMAs), samples, donations, distressed or damaged products, etc.) accurately and in a timely manner Build and maintain customer relationships, communicating information (i.e.…