Member Services Representative - Float Pool

Member Services Representative - Float Pool Reports To: Member Engagement Coordinator Location: Rotation to any clinic or mobile unit as needed Rate of Pay: $27 Position Overview The Float Pool Member Service Representative (MSR) is a key frontline team member who provides high-quality, trauma-informed customer service to members, visitors, and vendors across King and Pierce Counties. This position serves as a flexible resource, rotating between various clinic locations based on operational needs, with a primary assignment at the Auburn Clinic. Reporting directly to the Member Engagement Coordinator, the Float Pool MSR ensures a welcoming, professional, and efficient clinic environment while supporting seamless communication between medical staff and members.…