Support Analyst
Overland Parkonsitemid
Posted 1w ago · via Workday
About this role
The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence. The scope of this job centers around timely resolution of escalated client issues involving a variety of WellSky solutions, including clinical, billing, training, and technical troubleshooting. This opening is with our Home Health & Hospice Support team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities: Support user-facing applications in a fast-paced environment. Provide superior client service and ensure outstanding quality resolutions. Troubleshoot and document solution operations. Complete thorough documentation of issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Overland Park. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included