Senior Customer Care Country Manager (m/f/d)
Munich Officeonsitemanager
via Personio
About this role
JOIN OUR TEAM As a Senior Customer Care Country Manager , you will take ownership of leading and developing a team dedicated to delivering a premium service experience for our DACH customers. As our most important market, DACH plays a central role in shaping our success, making this position highly impactful. Our mission is to provide efficient, empathetic, and solution-oriented support that strengthens customer loyalty and reflects our brand values at every touchpoint. You will act as a central partner across teams, ensuring that our front office runs smoothly, KPIs are achieved, and best practices are continuously developed. This position is permanent and based in Munich .…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: mode, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Munich Office. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
modeteams
More at West Wing
- View →Junior Tax Specialist (m/f/d)Warsaw Office
- View →Operations Flow Manager (m/f/d)Robakowo Warehouse ELC5
- View →Werkstudent im Verkauf - Berlin (m/w/d)Berlin Store
- View →Werkstudent im Verkauf - Munich (m/w/d)Munich Store
- View →Translation Talent Pool (m/f/d)Warsaw Office
- View →Sales Assistant - Munich (m/f/d)Munich Store