Consumer Digital Client Care Specialist

Chandleronsitemid

Posted 5 days ago · via Workday

About this role

Job Title: Consumer Digital Client Care Specialist Location: AZ - Chandler 3075 What you'll do: Client Care Specialist answers complex telephone and email inquiries from business and consumer clients and internal departments. This position utilizes in-depth knowledge of Consumer and Small Business products and systems to deliver an exceptional client experience during each customer interaction. Specialists possess excellent problem solving, functional, communication, and technical skills, along with a drive for successful client resolutions. The Specialist works in a fast-paced environment that requires accuracy, use of logic skills and multi-tasking, toggling between multiple systems while clearly communicating resolutions in an efficient manner.…

Read the full description on Western Alliance Bank's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Chandler. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

More at Western Alliance Bank

See all open jobs at Western Alliance Bank