Veterinary Receptionist / Client Service Representative

Wilmingtononsitemid$37K – $44K

via Greenhouse

About this role

First State Urgent Vet – Wilmington is seeking an outgoing Client Service Representative to serve as the welcoming face of our urgent care hospital. In this fast-paced urgent care setting, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services — often during stressful, time-sensitive situations that require calm, clear communication and genuine empathy. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused environment where urgency and compassion go hand in hand.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Wilmington. We weight your proximity and willingness to relocate.

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Skills in this role

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