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WesternsydneyuniversityInformation Technology

Support Analyst (Campus Support)

Campbelltownonsitemid$86K$97K

Posted 1w ago · via Smartrecruiters

About this role

Full-time, Ongoing position at HEW Level 5 Based at Western’s Campbelltown campus, with flexible working arrangements Salary: $85,778 – $97,006 per annum, plus 17% Super and Leave Loading Provide frontline IT support that keeps campus technology running smoothly for staff and students. The Opportunity You will provide frontline IT and digital support services across campus environments, delivering a consistent and high-quality experience for staff and students. Working as part of the Campus Support team, you will be a key point of contact for resolving incidents, responding to service requests and supporting day-to-day technology use. You will troubleshoot routine to moderately complex issues across hardware, software and campus-based ICT environments, escalating matters where required.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Campbelltown. We weight your proximity and willingness to relocate.

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