Implementation Specialist, COBRA

US - RemoteRemote (US)mid$53K$70K

Posted today · via Workday

About this role

About the Team/Role The Implementation Specialist supports the accurate setup of employer plans and groups by collaborating with Partners and Employers throughout the onboarding process. This role ensures all plan setups and spreadsheet review within WEX Health Cloud and COBRA Point are completed accurately and on schedule, contributing to a seamless implementation experience for clients. How you'll make an impact Must adhere to security policies. Assist with implementation of employer plans across both the COBRA Point platform (e.g., COBRA, Direct Bill), ensuring accurate and timely completion in alignment with SLA commitments. Ensure timely responsiveness to inbound calls and voicemails, maintaining professional communication throughout each shift.…

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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