Sr. Director, Engineering – Agentic AI & Service Applications

US - RemoteRemote (US)director$228K$252K

Posted yesterday · via Workday

About this role

Senior Director, Engineering – Agentic AI & Service Applications Overview The Senior Director, Engineering – Agentic AI & Service Applications will be a transformative leader responsible for bridging the gap between our internal service organizations—including Call Center and Implementation—and the cutting-edge delivery of Agentic AI and software solutions. You will own the strategy for our service application ecosystem, moving beyond traditional workflows to spearhead the transition toward generative AI, machine learning, and advanced analytics. The successful candidate will lead the digital evolution of our service tools, leveraging Agentic AI Engineering to automate complex interactions, personalize service delivery, and drive data-led decision-making.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sigma, teams, salesforce

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sigmateamssalesforce

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