Collections Support 3

US - RemoteRemote (US)$45K – $50K

Posted 3 days ago · via Workday

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About this role

About the team/role: As a Senior Recovery Agent, you are the critical line of defense in safeguarding WEX’s financial health and driving robust risk management. This isn't just a transactional collections role—it is a strategic individual contributor position where your advanced expertise directly impacts our bottom line. You will own recovery of a complex, high-stakes portfolio of past-due commercial accounts. Utilizing specialized financial negotiation tactics and a deep understanding of B2B credit risk, you will act as a trusted subject matter expert to secure vital payments, minimize outstanding exposure, and maintain customer relationships wherever possible. You will have the autonomy to shape how we work.…

Read the full description on Wexinc's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, salesforce

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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