Customer Service Support 2 Hourly
US - RemoteRemote (US)$34K – $40K
Posted yesterday · via Workday
About this role
About the Team/Role WEX Inc, is seeking a top-notch Client Pay Specialist 1 to support our Corporate Payments line of Business with client needs via phone. How you'll make an impact Professionally and accurately process payments over the phone and manage customer service issues/needs utilizing our various online support tools and processes. Self-manage their workload and show proactive communication and problem-solving skills, while also keeping a professional approach with excellent verbal and written skills. Make timely outbound phone calls to businesses to process credit card payments over the phone. Manage inbound phone calls and customer service emails with various payment processing issues/needs. Update directory accounts as needed to supplement efficient payment processing.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included