Manager, Client Services
US - RemoteRemote (US)manager$92K – $116K
Posted 4 days ago · via Workday
About this role
About Team / Role As the Manager, Client Service at WEX, you will lead and develop a team of Client Service Managers/Associates, collectively responsible for ensuring exceptional support and service delivery across a portfolio of WEX's key clients. You will oversee all support and service activities for these accounts, with a strong emphasis on driving operational excellence, elevating client satisfaction, and ensuring strategic alignment with WEX's business objectives. This role requires a leader who instills extreme ownership within their team, guiding them to not only meet but exceed client expectations and drive outcomes that reduce attrition, support renewals, fuel growth, and consistently delight our clients.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams