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WFMX465 Johnson Controls Enterprises Mexico, S. De. R.L. De C.V.

CXP & Marketing Specialist, SEA

Malaysiaonsitemid

Posted today · via Workday

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About this role

Typical Duties: Customer Experience Program (CXP) and E-Warranty Program To be the Subject Matter Experts (SME) related to both digital solutions To be the key person handling queries from WD customers and POS Provide technical training to WD customers and POS Gathers feedback from WD customers and POS to Global CXP team for improvement Support the development & continuous enhancement of both programs First line support to WD, POS and end consumers feedback (social media, Email, etc.) First line support to respond to inquiries in mailboxes Support issuance of Credit Note for approved claims Support Technical Manager in the following: To be the key person in data filing, compilation and reporting of SEA Warranty & Claims activities To be the Subject Matter Expert (SME) for car fitment Suppo…

Read the full description on WFMX465 Johnson Controls Enterprises Mexico, S. De. R.L. De C.V.'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: power bi, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Malaysia. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

power biteams

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